Frequently Asked Questions (FAQ)
General FAQs add them here.
Our support team will assist you with migration free of cost for the first time. However, for subsequent migration requests, it will be chargeable, and...
Wed, 23 Jul, 2025 at 4:29 PM
Yes, SumoPayroll can be integrated with your ERP system at an additional cost, provided you can share the required API details with us. Our technical te...
Mon, 21 Jul, 2025 at 4:23 PM
SumoPayroll stands out for its powerful features, competitive pricing, and user-focused design. Here’s what makes us different: Streamlined Payroll Proc...
Mon, 21 Jul, 2025 at 5:59 PM
You can handle a missing pay period in the following ways: If the payroll for that specific month is not yet processed: You can run the payroll for th...
Wed, 23 Jul, 2025 at 4:30 PM
Yes, you can add your company’s logo to the payslip Steps to Add Company Logo in Payslip: Navigate to: Administration → Company Settings → Company Ta...
Wed, 23 Jul, 2025 at 4:31 PM
You can run payroll for terminated employees under the Settlements option in SumoPayroll. Following are the steps: Go to: Payroll → Settlements Thi...
Wed, 23 Jul, 2025 at 4:32 PM
You can create a project in SumoPayroll by following these steps: Steps: Go to: Time & Attendance → Projects Click on “Create Project”. Fill i...
Mon, 21 Jul, 2025 at 4:25 PM
Yes, we do. At SumoPayroll, data security is our top priority. To enhance the protection of your account, we offer Two-Factor Authentication (2FA), adding ...
Wed, 23 Jul, 2025 at 4:40 PM
It takes a minimum of 4 hours to get your request processed & a maximum of 1 working day to address your query. However, if the ticket has been raised i...
Wed, 23 Jul, 2025 at 7:02 PM
Easily set up your company profile, which is accessible under the administration menu & company information sub menu, edit your profile with address, PA...
Wed, 23 Jul, 2025 at 7:05 PM